Acena is one of the nation’s premier providers of outsourced Inbound Call Center & Answering Service solutions with a proven track record of success for companies ranging in size from start-ups to today’s top Fortune 500 companies. By combining state-of-the-art technology, rigorous training and solid practices, and over 15 years of successful experience in the inbound call center and answering service industries, Acena’s solutions underpin the success of thousands of businesses across North America and abroad.
Acena provides Inbound Call Center Services ranging from Traditional Telephone and Medical Answering Services to more Enhanced Inbound Call Center Services, including Customer Acquisition, Order Taking and Appointment Scheduling. Over the years, Acena has acquired or developed the technologies necessary to deliver superior call center & unified communication solutions.
“MOST NEW APPLICANTS DON’T PASS OUR QUALITY CONTROL TESTS”
However, those who do make the grade as our newest receptionists will be exposed to a career of exciting advancement opportunities and benefits.
Industry Leader & Award Winner
Fortune 500 Services
Large & Small Business
350 Dedicated Employees
Modern Call Center
Over 15 years of Experience
Unmatched Quality Assurance
Monetary Quality Incentive Programs
Motivated Team Environment
World Class Training Practices
Management Avg Tenure
= 18 years
Customer Svc Avg Tenure
= 6 years
Receptionist Avg Tenure
= 3.5 years
Free Trial Opportunity
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