History

Acena began as a small, family owned Answering Service, catering to the needs of small to medium sized local businesses. Starting with a single client, in a 250 square foot office, Acena, through personalized service and its commitment to excellence, quickly became an industry leader, serving businesses ranging in size from start-up to the Fortune 1000.
With over 10 years of teleservice experience, in 2000, Acena split the organization into 4 divisions, medicall solutions, TeamContact, OptimumCall, and 1-Call, all of which are stilled governed entirely by Acena, Inc., their parent company. The split enabled the company, through its 4 operating divisions, to focus and meet the specialized needs of its clients.

For additional information on any of Acena’s Answering Service, Inbound Call Center Service, Medical Answering Service, and more, click here, or contact a Call Center & Communications Solutions Expert directly 800-592-2362.
 
Provider of Outsourced Customer Contact Solutions
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The Company
 
-  Corporate Description
 
-  Company Culture
 
-  Mission & Vision
 
-  Corporate Values
 
-  The Difference
 
-  History
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