Candidate Profile

Over the years, Acena has acquired or developed the technologies necessary to deliver superior call center & unified communication solutions. Click on a link below to learn more about our specialized business units that give you the added power and flexibility you need to rise above the competition.

OptimumCall – OptimumCall specialized in Call Answering & Dispatching services for a broad range of industries throughout North America.

TeamContactTeamContact delivers a broad range of integrated inbound & web based customer management services, including e-mail screening & response, live web chat & web call back, help desk, order taking, dealer locate, direct response and customer acquisition throughout North America and abroad. Our extended know-how of US markets and our integration of the latest technology, TeamContact can provide the leading solution for your business.

medicall solutions – medicall solutions is your complete one-stop call center solution, providing health care professionals with a comprehensive array of integrated web and telephone based services accessed through a universal point-of-entry. From Telephone Answering Service with Guaranteed Message Delivery to Physician Referral and Real Time Appointment Scheduling, medicall continues to innovate and maintain our leadership position within the Medical Communication industry. In a nutshell, doctors and patients alike can be assured that all their needs will be met in a professional and efficient manner.

1-Call – Our 1-Call division offers its subscribers the most advanced communications technology available today, not only through its Unified Communications platform but also more importantly in its proprietary voice portal technology. 1-Call's technology puts you in control with the integration of your office phone, home phone, cell, voice mail, fax, e-mail, and pager all from one interface.



For additional information on any of Acena’s Answering Service, Inbound Call Center Service, Medical Answering Service, and more, click here, or contact a Call Center & Communications Solutions Expert directly 800-592-2362.
 
Provider of Outsourced Customer Contact Solutions
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