Welcome to ACENA
At Acena, we help some of the best-known companies in the world communicate more effectively. Offering the most advanced in Inbound Call Center Services, including Live Telephone Answering Services, Live Answering Services, Automate Answering Services, Medical Answering Services & Enhanced Inbound Call Center Service Solutions, Appointment Scheduling, Service Dispatch, Customer Acquisition, Order Taking and Unified Communications, these companies trust Acena to help them manage their most important relationships - the ones they have with their customers.
Live Answering Services and Remote Receptionist
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Day or night, when your customers call, it is essential that the person they speak with conveys the feeling that their needs are being addressed by a knowledgeable, concerned member of your staff. Acena understands that the Live Answering Service and Remote Receptionist needs of each business are unique. As such, our services are custom designed to meet the specific needs of each of our clients. Acena provides Live Answering Service and Remote Receptionist solutions to busi-nesses across a wide range of industries, ranging in size from start-up to some of the Fortune 500.
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Acena provides customized Inbound Call Center Services including Order Taking Service, Customer Service, and more. Operating in our state-of-the-art web-enabled customer contact center, specially trained Customer Service Representatives - acting as an extension of your business - expertly receive and respond to customer inquiries about orders, shipping, billing and returns, product information, technical support, and more. Acena's Order Taking, Customer Service and other Inbound Call Center Services are provided via dedicated, shared, or blended agent-groups, depending on your specific program requirements. |
Medical Answering Services and Appointment Scheduling
Services
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Acena's medicall solutions division provides healthcare professionals with HIPAA-ready Live Medical Answering Services, Remote Receptionist Services, as well as more enhanced, integrated web and Live Agent based Inbound Call center Services including Appointment Scheduling, Physician Referral and more. |
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Call our Toll Free number
800-592-2362 |
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