American Teleservice Association
The American Teleservices Association (ATA) represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support.

Association of Teleservices International
ATSI is an international trade association established by and for entrepreneurs in the TeleServices business. This includes telephone answering services, voice-mail services, telemarketing services and any other business which provides enhanced communication services.

Connections Magazine
Connections Magazine is the premier magazine for the Teleservices Industry and is distributed to qualified readers at Outsourcing Call Centers, Customer Service Agencies, Phone Answering Services, Telemessaging Companies, and Telephone Answering Services.

Customer Support Management Magazine
Addresses CRM as a key element of the enterprise business process. Unbiased, case-study-focused editorial covers the following and more: ASPs/Hosting; Prioritized/Personalized Service; Sales at Point of Service; Service & eSupport; and Wireless Technology.

CRMDaily
CRMDaily.com provides extensive daily news about all facets of CRM, including knowledge management, live interaction, ERP, call centers, order fulfillment and more.

CRM Today
CRM Today provides daily updated news, event and job listings, vendor directory, case studies, articles, academic and white papers on Customer Relationship Management.

E-Commerce Times
"The E-Business and Technology Supersite" -- With extensive daily news & analysis, the E-Commerce Times is a must-read publication for business and IT decision-makers.

National Amtelco Equipment Owners
NAEO is the Amtelco User group organization for our customers that use Infinity, Eve, eCreator and many other of our call center solutions.

Operations & Fulfillment Magazine
Offers expert advice on issues direct-to-customer operations executives face every day, such as evaluating warehouse equipment; improving order picking efficiency; hiring and training; choosing shipping, data entry and Web commerce systems; and more.

SearchCRM.com
For IT professionals who are prospective or current users of customer relationship management applications.

RealMarket
RealMarket seeks to accelerate the acceptance of CRM solutions beyond early adopters through education, awareness and example.

Call Center Magazine
Call Center Magazine is the only magazine dedicated to providing in-depth and unbiased product and strategic information that executives responsible for improving customer relations and retention through call centers rely upon to make purchasing decisions on the hardware, software and services critical to their success.

SupportIndustry.com
The premium resource for service and support professionals to gain insight into the IT industry.

destinationCRM.com
The preferred Internet location for information, products and services relevant to the CRM user marketplace.

eMarketer
eMarketer provides statistical and demographic data about the internet marketplace. Products and services include reports, newsletters and discussions.

Technology Marketing Corporation
Over the last 30 years, TMC™ has established itself as a leading full-service media company specializing in the communications and high-technology marketplace. TMC™ publishes industry-leading print magazines serving the most dynamic segments of the communications and technology marketplace.


 
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