With patients missing 15% of the 75 weekly scheduled appointments in the average practice - and with "no-show" rates as high as 45%--physicians have a right to be worried. But why burden office staff with costly, time-consuming reminder calls and post-cards, or the off-putting practice of overbooking? One to Two days before a scheduled appointment, Acena's Interactive Voice Response (IVR) technology, email program or a live Acena Agent can transmit simple, brief patient reminders. With Acena’s Appointment Confirmation Services, practices find out almost immediately who will show up and who won't. The result is fewer no-shows, better relationships with patients, and a more productive office, resulting in higher practice revenues and reimbursement.

Since each situation is unique, we offer different Medical Appointment Confirmation Service variables to address the specific needs of each organization.