Media Support / Direct Response

Increase the effectiveness of your Media Campaign by using our turn-key Media Support Solutions. Acena provides direct support for callers responding to:

Catalogue
TV and Radio Commercials
Magazine and Newspaper ads
Direct Mail
Promotional Advertisements

Maximize your marketing efforts while increasing customer convenience by accepting orders via a toll-free number and internet, not just mail and fax. Acena can provide 24-hour support of your toll-free lines, and using our Web Chat and Agent Call Back internet support, customers can find what they want when they want it on your website. These solutions provide an easy way for your customers to get their orders to you increasing your productivity, cutting your costs, and improving your bottom line.

Since each situation is unique, we offer different Media Support/Direct Response Service variables to address the specific needs of each organization.


For additional information on any of Acena’s Answering Service, Inbound Call Center Service, Medical Answering Service, and more, click here, or contact a Call Center & Communications Solutions Expert directly 800-592-2362.
 
Provider of Outsourced Customer Contact Solutions
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Answering Services
Medical Call Answering
Inbound Call Center
 
Live Agent Based
 
Customer Acquisition
 
Order Taking
 
Order Processing
 
Third Party Verification
 
Dealer Locate
 
Reservation & Appointment Scheduling
 
Help Desk
 
Tech Support
 
Overflow Call Management
 
Media Support
 
Web Based
Unified Communications