No matter how large, small, or complex your Order Taking needs are, Acena has the Order Taking expertise to work for you. We take great pride in getting the order right for our clients. Acena's blend of highly trained sales agents and state-of-the-art technology will give your business the edge it needs over the competition, helping your business increase revenue and decrease costs.

Acena has the capacity and capability to service thousands of calls each day. Order Taking programs are custom tailored to meet and exceed each client’s specific objectives. Our Order Taking system allows Acena to custom script your program with logical call progression and work from your database to look up customer information and update accordingly. Our system effectively facilitates even the most complex up sell, cross sell, and special offer initiatives. Accurate totals with applicable shipping and handling and taxes can be communicated. Our representatives have all the necessary information at their disposal to represent your business and get the sale.

Since each situation is unique, we offer different Order Taking Service variables to address the specific needs of each organization.