This is an available feature for office appointments, service schedules and reservations for various forms of transportation, dinners, seats, concerts, special events, seminars, and much more. Our CSR's can make appointments or take reservations for seminars, training sessions or other functions, to maximize attendance and avoid overbooking. We can also make confirmation calls, send confirmation letters or e-mails, and provide registration packet fulfillment.

This solution allows your customers to make reservations 24 hours a day, 7 days a week, 365 days a year! Serving businesses such as restaurants, transportation services, event management agencies, hotels and many others, this solution allows Acena's live agents and clients to book reservations from a common database. By using the power of the Internet, our agents and our clients can use the reservation application simultaneously. Our agents and our clients have the ability to view availabilities, make reservations, and cancel reservations. This means Acena can take reservations for you providing an easy and cost effective solution for you to meet objectives and exceed your customer's expectations.

Since each situation is unique, we offer different Reservation and Appointment Scheduling Service variables to address the specific needs of each organization.